As a guarantee of our quality products and service delivery, we offer refunds subject to the terms and conditions stated on this page. We update this page from time to time. By buying products and services from us, you agree to the terms and to check this page from time to time in case of any updates.
- Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase of any product or service, we can’t offer you a refund.
- We do not offer a refund or return for third-party products except expressly stated.
- Refunds for digital products including software, templates and downloadable products are subject to you being able to prove that the product clearly did not meet your needs.
- To get a refund for a course subscription or registration, you must have cancelled such subscription at least 48 hours before the commencement of the training.
- We do not offer refunds for membership subscriptions, you can only cancel subsequent subscriptions.
- To be eligible for a return of a third-party product, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
- We process eligible refunds within 30 days of request.
- Once your return is received and inspected/investigated, we will send you an email to notify you that we have received your returned item/refund request. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your preferred method of payment, within 30 days.
- We only offer 80% of the total refund amount to be able to cover tax, bank charges and logistics.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Do you need a refund or want further clarification on our refund policy?
If you need a refund or want clarification on our refund policy, please Contact Us.